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Hill Haven Nursing Home: 32 Public Health Citations, 1 Sanction

Hill Haven Nursing HomePublic records published by the New York State Department of Health, accessed on April 21, 2019, indicate that Hill Haven Nursing Home in Webster, New York has received citations and a sanction from the Department of Health. Our law firm is interested in hearing from patients who have complaints regarding Hill Haven Nursing Home.  

Hill Haven Nursing Home 

February 1, 2015 to January 31, 2019  

Measure  This Facility 
Standard Health Citation  19 
Life Safety Code Citation  13 
Total Citations  32 
Citations Related to Actual Harm or Immediate Jeopardy  0 
Percentage of Citations Related to Actual Harm or Immediate Jeopardy  0.0% 

 

The citations above resulted from a total of 5 inspections. 

[Source: New York State Department of Health, accessed April 21, 2019] 

Located in Webster, New York, Hill Haven Nursing Home is owned by a not-for-profit corporation and operated by Rochester General Long Term Care Inc. It holds a total of 288 beds and provides baseline services. The Medicaid and Medicare-certified center has an employee flu vaccination rate of 89% and an occupancy rate of 96%. Its operating certificate number is 2761302N. 

According to the nursing home’s Department of Health records, it has received 237 complaints alleging that it violated federal or state regulations, or provided inadequate care. It has also received 19 standard health citations, 13 life safety code violations, and one sanction. 

In 2018 Hill Haven Nursing Home received citations in connection to findings of deficiencies in its compliance with public health law provisions regarding care plan timing and revision; the development and implementation of comprehensive care plans; dialysis; the maintenance of an environment free of accident hazards; the labeling and storage of drugs and biologicals; smoke detection; and smoke barriers. In connection with these citations, it has established plans of correction approved by the Department of Health. 

In 2017 Hill Haven Nursing Home received citations in connection to findings of deficiencies in its compliance with public health law provisions regarding the completion of accurate, coordinated and certified assessments; the development of comprehensive care plans; residents’ right to prompt efforts to resolve grievances; smoking regulations; and smoke barriers. In connection with these citations, it has established plans of correction approved by the Department of Health. 

In 2015 the nursing home received citations in connection to findings of deficiencies in its compliance with public health law provisions regarding the completion of accurate, coordinated and certified assessments; drug records, and the labeling and storage of drugs and biologicals; the maintenance of drug regimens free from unnecessary drugs; the maintenance of an environment free of accident hazards; the control of infection and prevention of its spread; the investigation and reporting of alleged violations; the posting of nurse staffing information; the resident’s right to participate in care planning and the revision of care plans; and the provision of care and services that allow residents to attain their highest practicable potential well-being. In connection with these citations, it has established plans of correction approved by the Department of Health. 

In 2016 the nursing home was sanctioned in connection to findings it violated New York public health laws regarding the quality of care surrounding accidents. It was ordered to pay a civil penalty of $10,000. 

If you or someone you know has complaints regarding Hill Haven Nursing Home in Webster, New York, call 877-238-4175 for a free consultation. Time to file your claim may be limited, so we suggest you avoid delay. Call 877-238-4175 now to speak to an attorney for free.